Jessica Traupe

Senior Marketing Manager

"I like about Zammad that there is room for individuality - in every aspect. As a user, you can personalize it to your needs as it's open-source. As a team member, you are given space and trust to make your own ideas happen. Nothing limits your creativity."

Zammad Website Redesign Story: Grow up and Stay Playful

In the four years since its foundation, Zammad GmbH has grown by around 85% - but that's no reason to stand still. We think thought it was time for a website redesign! Read below how the new Zammad website was created - and what was important to us.
Behind the Scenes

2020 in Review: Zammad's Top Achievements as an Open-Source Startup

2020 was an extremely successful year for us - despite the Corona pandemic. Grateful and full of excitement for the future, we use the end of the year as an occasion to look back.
Behind the Scenes
Polygon-style portrait of Jessica Traupe

Zammad Diary | Jessica Traupe: Puns, Black Tea, and Scuba Diving

Jess complements the great work of the development team with her creative ideas. In addition to the website content and social media channels, she also maintains SEO and PR. In the Zammad diary, she talks about life in a remote job and tells us what it's like to be a non-techy person in a software company.
Behind the Scenes
Origami of a red dragon

Digitization in the Public Sector: How Ticket Systems Make It Possible

The pandemic has made one thing clear: now that online classes are the new normal, schools need to think differently. This extends to public authorities, who also need to face the fact that now (more than ever), it's time to digitize! In this post, we take a look at how a ticket system helps with this, find out why it all comes down to the mindset, and share some success stories that will inspire you.
Helpdesk

Zammad Diary | Mantas Masalskis: On Routines, Cycling, and Hunting the Mammoth

Meet Mantas, our colleague from Lithuania who has been an essential part of the Zammad developer team for a few years now. He's the Master of Fixing Bugs, unofficially in charge of Secret Santa, and always up for a laugh. Find out more about his life and work at Zammad in his interview!
Behind the Scenes
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