Zammad Team
Mon, 11 Sep 2017 15:45:00 +0200

We're happy to announce the next milestone of Zammad, the Zammad 2.0 release. From today on we move back to our monthly release cycle.

Besides the bugfix release of Zammad 1.5.1 we're also releasing the new Zammad 2.0.0 with the following key improvements.

Zammad 2.0.0 & 1.5.1 (Major and Patch Level)

Key Feature #1: LDAP integration

Key Feature #2: Absence management assistant

Key Feature #3: Exchange integration

Key Feature #4: Role management

A dedicated feature page with screencasts of each key feature is available here features.

A selection of further new functions are:

Support for RTL languages Hebrew and Persian.

Third-party authentication for users with Microsoft account and Azure AD (also users of Office 365, so far already Google, Facebook, Twitter etc. via OAuth)

Support of the well-known text modules (::) in the chat widget for fast answering of standard questions.

When integrating IMAP mailboxes, it is possible to set in expert mode that e-mails remain on the e-mail server..

Support for deleting tickets via the admin interface (via automation).

Individualization of the ticket processing interface by "full quote" of e-mails when answering, use of an extra subject for each article/e-mail or use of the initials for tweets.

Many other improvements can be found in the changelog.

Downloads

Download Zammad 2.0.0

Changelog (2017-09-11)

Source code

https://ftp.zammad.com/zammad-2.0.0.tar.bz2 (md5:15d031ed99a506a51050899d41d6df35)

https://ftp.zammad.com/zammad-2.0.0.tar.gz (md5:0ef3e26f048fb9e22ae03daaf2fd54f6)

https://ftp.zammad.com/zammad-2.0.0.zip (md5:20d7cb2594b2b527a7bd7061d3015ca4)

Packages

CentOS: https://docs.zammad.org/en/latest/install-centos.html

Debian: https://docs.zammad.org/en/latest/install-debian.html

Ubuntu: https://docs.zammad.org/en/latest/install-ubuntu.html

Docker: https://docs.zammad.org/en/latest/install/docker-compose.html

Download Zammad 1.5.1

Changelog (2017-09-11)

Source code

https://ftp.zammad.com/zammad-1.5.1.tar.bz2 (md5:7270348e538dffed3a3ac5ba454b798d)

https://ftp.zammad.com/zammad-1.5.1.tar.gz (md5:d9c0a67653b32024dc6f4ecde66cd307)

https://ftp.zammad.com/zammad-1.5.1.zip (md5:04e9281d5158092e635bce52eea0ddb1)

Packages

CentOS: https://docs.zammad.org/en/latest/install-centos.html

Debian: https://docs.zammad.org/en/latest/install-debian.html

Ubuntu: https://docs.zammad.org/en/latest/install-ubuntu.html

Docker: https://docs.zammad.org/en/latest/install/docker-compose.html

Upgrade

Information about upgrading a Zammad installation can be found here:

From source: https://docs.zammad.org/en/latest/install-update.html#source-update

With RPM: https://docs.zammad.org/en/latest/install-update.html#update-with-rpm

With DEB: https://docs.zammad.org/en/latest/install-update.html#update-with-deb

Your Zammad team!