Zammad 2.9.0, 2.8.1 & 2.7.2

Zammad Team
Thu, 14 Feb 2019 08:45:00 +0100

Today, we’re pleased to announce a brand new release of Zammad!

This is also a Security Release for all previous versions and we recommend updating your installations immediately (relevant Security Advisory).

Zammad 2.9.0 (minor), 2.8.1 & 2.7.2 (patch)

Now to the release. Besides the bugfix release Zammad 2.8.1 & 2.7.2 we also release the new Zammad 2.9.0 with the following major improvements.

#1: 🖼 Attachment Previews

Tired of having to download image attachments just to take a look at them?
Now, Zammad lets you preview attachments directly in the browser!

From now on, when you receive an attachment, a thumbnail will be displayed
beside the filename in the attachment list. Click on the attachment to open a
preview of the image. Click again to download the attachment in full-res.

This saves valuable time for agents and optimizes the workflow.

#2: ⏰ Better Notification Timestamps

Timestamps on notification now include the time zone to minimize confusion
for distributed teams or agents working remotely.

Admins can define an official, system-wide time zone (under Branding ->
Timezone in the Admin Panel) to be used in notifications for all users. If
you are upgrading from a previous version, the time zone will be set
automatically the first time an administrator logs in.

Downloads

All improvements can be found in the changelog.

Download Zammad 2.9.0

Changelog (2019-02-14)

Source code

https://ftp.zammad.com/zammad-2.9.0.tar.bz2 (md5:56e40c047168aae32cbb5341759c689a)

https://ftp.zammad.com/zammad-2.9.0.tar.gz (md5:08bd2f55770f23ee780a7dbd5c8c4cc8)

https://ftp.zammad.com/zammad-2.9.0.zip (md5:c7d3b57650cd86df0f59753b21b66f6b)

Download Zammad 2.8.1

Changelog (2019-02-14)

Source code

https://ftp.zammad.com/zammad-2.8.1.tar.bz2 (md5:207357a79084883e7ebbf8a67ab7bfb4)

https://ftp.zammad.com/zammad-2.8.1.tar.gz (md5:8ef7256125079670282568828b107b2e)

https://ftp.zammad.com/zammad-2.8.1.zip (md5:e5b6b9ded3d34e81ac199891c69f0ce7)

Download Zammad 2.7.2

Changelog (2019-02-14)

Source code

https://ftp.zammad.com/zammad-2.7.2.tar.bz2 (md5:4554db2e37f42e384b4cdb0e84c6008a)

https://ftp.zammad.com/zammad-2.7.2.tar.gz (md5:90993cac805b3b961ec55a24a935247c)

https://ftp.zammad.com/zammad-2.7.2.zip (md5:a429e3b55aada1ea34135ff9a86503e2)

Packages

CentOS: https://docs.zammad.org/en/latest/install-centos.html

Debian: https://docs.zammad.org/en/latest/install-debian.html

Ubuntu: https://docs.zammad.org/en/latest/install-ubuntu.html

Docker-Compose: https://docs.zammad.org/en/latest/install/docker-compose.html

Upgrade

Information about upgrading a Zammad installation can be found here:

From source: https://docs.zammad.org/en/latest/install-update.html#source-update

With RPM: https://docs.zammad.org/en/latest/install-update.html#update-with-rpm

With DEB: https://docs.zammad.org/en/latest/install-update.html#update-with-deb

Your Zammad team!