Zammad 3.0

Zammad Team
Thu, 06 Jun 2019 05:40:00 +0200

We are pleased to announce the next milestone in Zammad, the Zammad 3.0 release.

The new main functionality in Zammad 3.0 is the Zammad Knowledge Base.

A dedicated feature page with screenshots of the individual key features can be found here: https://zammad.com/knowledge-base

A selection of further important functions are:

Extensibility through external plugins
A complete REST API including REST API client library for Ruby, PHP, Python and .Net provides flexible extensibility. Important for enterprise customers: Individual extensions do not necessarily have to be made accessible to the general public, as is often the case with open source solutions.

Multilingualism
Zammad now supports 30 languages, including the RTL languages Hebrew and Persian.

Third-Party Authentication
Zammad enables the integration of users with Microsoft Account and Azure AD or via OAuth2 (e.g. Office 365, Google, Facebook, Twitter etc.).

Further improvements can be found in the changelog.

Downloads

Download Zammad 3.0.0

Changelog (2019-06-06)

Source code

https://ftp.zammad.com/zammad-3.0.0.tar.bz2 (md5:73c2ab2978ce633b429aa6a7dda9f921)

https://ftp.zammad.com/zammad-3.0.0.tar.gz (md5:5170cfc115ee90e853c1180578fc30da)

https://ftp.zammad.com/zammad-3.0.0.zip (md5:242ff81bf3ccb69ccf0949bde11f152c)

Packages

CentOS: https://docs.zammad.org/en/latest/install-centos.html

Debian: https://docs.zammad.org/en/latest/install-debian.html

Ubuntu: https://docs.zammad.org/en/latest/install-ubuntu.html

Docker: https://docs.zammad.org/en/latest/install/docker-compose.html

Upgrade

Information about upgrading a Zammad installation can be found here:

From source: https://docs.zammad.org/en/latest/install-update.html#source-update

With RPM: https://docs.zammad.org/en/latest/install-update.html#update-with-rpm

With DEB: https://docs.zammad.org/en/latest/install-update.html#update-with-deb

Your Zammad team!