We're excited to announce the next release of Zammad.
This is also a security release for all previous versions and we strongly encourage you to update your installations immediately (see security advisory).
Besides the bugfix related releases Zammad 1.0.4, Zammad 1.1.3 and Zammad 1.2.1 today we're also releasing Zammad 1.3.0 with the following new features:
We've got very positive feedback on the ease of use of Zammad. To further enhance Zammad in this regard, we added batch processing for tickets.
With batch processing you can select multiple tickets from within the ticket overview and execute actions on them via drag and drop:
Zammad already supports many communication channels like email, Twitter and chat. With Telegram we're now adding an additional channel.
Telegram is a popular alternative to WhatsApp to exchange (encrypted) text messages, images, videos and documents.
Your customers now can reach you via Telegram and exchange documents with you:
Thanks to Martin Schurig for implementing this feature.
Changelog 1.3.0 (2017-02-15)
Um ein Zammad Update zu machen, lesen Sie bitte folgende Informationen: