Free Demo Webinars
You already have Zammad on your shortlist and want to see whether our customer support solution fits your requirements? Get one step closer to your decision in our free demo webinars, where we showcase key features, best practices, and typical use cases.
Zammad AI is all about giving you a helping hand without taking away the steering wheel. From initial contact to resolution—join our webinar and see how the AI features work together to support you across the ticket lifecycle:
What sets Zammad apart: You choose the LLM that best meets your security, privacy and compliance needs, with no vendor lock-in.
We’ll walk you through real-world scenarios and share use cases we’re seeing in the field. And of course, we’ll leave plenty of time for Q&A.
Professional customer support shouldn’t be out of reach for smaller teams. With our SaaS Starter Plan, freelancers, startups, and companies with up to 5 agents can easily upgrade from a shared email inbox to structured ticket support.
In this online webinar, we’ll show you how easy day-to-day support can be with the Zammad Helpdesk and walk you through the core features of the Starter package:
See Zammad in action, discover how the helpdesk can streamline your support workflows, and get your questions answered live by our experts. 🚀
As your team grows and ticket volume increases, your support processes need to keep pace. That's when you need more structure, more channels, and more flexibility. Our SaaS Pro Plan gives growing businesses exactly the features they need to scale their support professionally.
In this webinar, we'll walk you through the highlights of the Pro Package:
Join us to see how Zammad helps you centralize multiple channels, streamline increasingly complex support processes, and build a support operation that scales with your business.
And don't miss the opportunity to ask our experts your questions live.
Managing multiple departments, regions, or huge volumes? We’ll dive into how to connect different teams and complex workflows in one place, while keeping your data organized and your processes sharp.
In this live session, we’ll show how power features like Core Workflows, Expert Mode, Object Manager, Triggers, Scheduler, and Macros help you automate routine work, tailor your processes, and handle tickets more efficiently.
Perfect for existing Zammad users and curious newcomers alike: learn best practices, see real examples, and ask your questions directly in our Q&A.
Book a one-to-one demo with our Head of Sales, Markus Kopp, at a time that suits you best.