Free Demo Webinars
You already have Zammad on your shortlist and want to see whether our customer support solution fits your requirements? Get one step closer to your decision in our free demo webinars, where we showcase key features, best practices, and typical use cases.
Are you looking for a new ticketing system for your organization and you are not sure if Zammad could be a good fit?
Let's make that decision easier: During the demo webinar, we will give you an insight into the structure of the system and show you ticket processing functions and sample workflows.
Using a sample organization, we will give you the perfect overview of everything Zammad can do in just one hour - and that's a lot!
Of course, there will also be time for your individual questions.
Zammad AI is all about giving you a helping hand without taking away the steering wheel. From initial contact to resolution—join our webinar and see how the AI features work together to support you across the ticket lifecycle:
What sets Zammad apart: You choose the LLM that best meets your security, privacy and compliance needs, with no vendor lock-in.
We’ll walk you through real-world scenarios and share use cases we’re seeing in the field. And of course, we’ll leave plenty of time for Q&A.
Whether it’s IT, HR, facility management, finance, or office management: In many companies, internal service requests are scattered across numerous channels. What starts small quickly becomes overwhelming—especially when responsibilities are unclear, information gets lost in email threads, or requests have to be forwarded manually.
In this demo webinar, we’ll show you how to establish Zammad as a central internal service hub. Learn how to consolidate requests from all departments in one place, automate processes, and make them transparent for both employees and service providers alike.
The focus is on typical internal service areas such as:
See Zammad in action and discover how a comprehensive helpdesk system makes internal service processes more transparent, efficient, and scalable.
When support becomes a large-scale operation, teams need the right tools to handle high ticket volumes, multiple channels, and growing complexity with confidence. Our SaaS Plus Plan delivers exactly the power features built for that challenge.
In this webinar, we’ll walk you through the features that enable enterprise-grade support operations:
Whether you’re already using Zammad and curious about what more it has to offer, or are just getting to know our solution – we’ll guide you through the highlights live, share practical tips, and answer your questions in an interactive Q&A session.
As your team grows and ticket volume increases, your support processes need to keep pace. That's when you need more structure, more channels, and more flexibility. Our SaaS Pro Plan gives growing businesses exactly the features they need to scale their support professionally.
In this webinar, we'll walk you through the highlights of the Zammad Pro plan:
Join us to see how Zammad helps you centralize multiple channels, streamline increasingly complex support processes, and build a support operation that scales with your business.
And don't miss the opportunity to ask our experts your questions live.
Professional customer support shouldn’t be out of reach for smaller teams. With our SaaS Starter Plan, freelancers, startups, and companies with up to 5 agents can easily upgrade from a shared email inbox to structured ticket support.
In this demo webinar, we’ll show you how easy day-to-day support can be with the Zammad Helpdesk and walk you through the core features of the Starter package:
See Zammad in action, discover how the helpdesk can streamline your support workflows, and get your questions answered live by our experts. 🚀
Book a one-to-one demo with our Head of Sales, Markus Kopp, at a time that suits you best.