Say Hello to Zammad

It’s Time for a Better Helpdesk

Time does not stand still. Neither does the telephone. The world of customer support is unimaginable without helpdesk software - and it is becoming increasingly important. Reason enough to choose the best solution on the market!

Our founder Martin Edenhofer once created OTRS and Zammad is the modern continuation. This means that our team has quite some experience. Speaking of that: Zammad lets you experience the same features as OTRS - and many more. And if that's not enough to convince you, then why not try Zammad for 30 days free of charge and without obligation? Discover a better helpdesk now!

Try Zammad for free

Because they know what they’re doing

Zammad Is
Full of Surprises

We have used the best of our helpdesk experience and created numerous amazing features for you. Discover Zammad's smart integrations and manage phone, chat, SMS, email, and social media from the same interface. Linked monitoring tools make it easy for you to keep an eye on performance. But we also thought of the little things: personalizable text modules save time, while the full-text search function lets you find what you need immediately. Explore the full range of Zammad's functionalities.

Explore all Zammad features

Is Zammad Right for Me?

Not sure if Zammad is right for you? Don't worry: We have designed our helpdesk especially for you. Take a look at some of the typical use cases and see for yourself.

Anwendungsfälle erkunden

The solution for everyone

Open Source So
You Can DIY

What is behind it? Well, that is no secret. Just like OTRS, Zammad is open-source software. Our code is therefore publicly available. Feel free to make something out of it yourself!

Go to Zammad.org

Get Started With Zammad Today

Don't wait any longer and get to know Zammad. Click below for a 30-day free trial!

Get started!