Free Webinars

Ready to spice up your Zammad knowledge with a well-dosed infusion of extra insights? Or in need of a great helpdesk but not sure how to migrate to Zammad? We've got you covered! Join us for one of our free webinars and discuss your questions with like-minded people.

Are you looking for a new ticketing system for your organization? Do you think Zammad could be a good fit?

Let's make that decision easier: During the demo webinar, we will give you an insight into the structure of the system and show you ticket processing functions and sample workflows.

Using a sample organization, we will give you the perfect overview of everything Zammad can do in just one hour - and that's a lot!

Of course, there will also be time for your individual questions.

Duration: approx. 1 hour
Location: remote

Next dates:
• September 17, 2021, 3 PM EST (German)
• September 24, 2021, 3 PM EST (English)
• October 15, 2021, 3 PM EST (German)
• October 22, 2021, 3 PM EST (English)
• November 12, 2021, 3 PM EST, (German)
• November 26, 2021, 3 PM EST (English)
• December 10, 2021, 3 PM EST (German)
• December 17, 2021, 3 PM EST (English)

Register now

Many of our users value the reporting options within Zammad. To round them off, with the release of Zammad 4.0 you can also enjoy new integrations for your third-party reporting tools (such as Grafana or Kibana).

Our free webinar shows you how to get the best possible value from these features. Our experienced coaches are happy to answer all your reporting-related questions.

Duration: approx. 1 hour
Location: remote

Next dates:
• September 10, 2021, 11 AM EST (German)
• September 10, 2021, 3 PM EST (English)
• October 22, 2021, 11 AM EST (German)
• October 22, 2021, 3 PM EST (English)
• November 12, 2021, 11 AM EST (German)
• November 19, 2021, 3 PM EST (English)
• December 10, 2021, 11 AM EST (German)
• December 10, 2021, 3 PM EST (English)

Register now

The release of Zammad 4.1 brought a much-desired feature: a Freshdesk migration wizard! It allows you to import all your Freshdesk data into Zammad at the touch of a button. Our free webinar shows you how to launch the wizard and which steps to take once your migration is completed.
Note: This format currently only exists in German. With sufficient demand we will happily launch it in English, too!

Duration: approx. 1 hour
Location: remote

Next dates:
• September 03, 2021, 11 AM EST (German)
• October 08, 2021, 3 PM EST (English)

Visit our Eventbrite page

In 2020, OTRS announced that there will be no more security updates for version OTRS 6 (community edition), meaning that the open-source option is no longer supported. As a result, many users are looking for an alternative to OTRS and considering Zammad. If you are among them, come join us for our free webinar where we show you live how to easily migrate all your OTRS data to Zammad.

Duration: approx. 1 hour
Location: remote

Next dates:
• September 17, 2021, 11 AM EST (German)
• October 15, 2021, 3 PM EST (English)

Visit our Eventbrite page

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