Free Webinars

In need of a powerful helpdesk but not sure how to migrate to Zammad? Or ready to spice up your Zammad knowledge with a well-dosed infusion of extra insights? We've got you covered! Join us for one of our free webinars and discuss your questions with our experienced coaches.

Learn more about Zammad

  • Introduction to Zammad

Are you looking for a new ticketing system for your organization? Do you think Zammad could be a good fit?

Let's make that decision easier: During the demo webinar, we will give you an insight into the structure of the system and show you ticket processing functions and sample workflows.

Using a sample organization, we will give you the perfect overview of everything Zammad can do in just one hour - and that's a lot!

Of course, there will also be time for your individual questions.

Duration: approx. 1 hour
Location: remote

Find all available dates here!

None of these dates fit your schedule? Select a slot and book a demo session with Markus Kopp, our Head of Sales, here!

  • Reporting with Zammad

Many of our users value the reporting options within Zammad. To round them off, with the release of Zammad 4.0 you can also enjoy new integrations for your third-party reporting tools (such as Grafana or Kibana).

Our free webinar shows you how to get the best possible value from these features.

Duration: approx. 1 hour
Location: remote

Find all available dates here!

  • Zammad Power-Up: Exclusive Plus Features

Unlock the Full Potential of Your Customer Service – with the Power Features of Zammad Plus!

In this webinar, we’ll show you how features like Core Workflows, Expert Mode, Object Manager, Triggers, Scheduler, and Macros can make your processes more efficient, flexible, and powerful.

Whether you’re already using Zammad and curious about what more it has to offer, or are just getting to know our solution – we’ll guide you through the highlights live, share practical tips, and answer your questions in an interactive Q&A session.

Join us and discover how Zammad can help you take your customer service to the next level!

Duration: approx. 1 hour
Location: remote

Find all available dates here!

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