Free Webinars

Ready to spice up your Zammad knowledge with a well-dosed infusion of extra insights? Or in need of a great helpdesk but not sure how to migrate to Zammad? We've got you covered! Join us for one of our free webinars and discuss your questions with like-minded people.

Some webinars are currently only offered in German. If you'd like to participate in an English session, please let us know. If there are enough registrations, we might set one up!

• Reporting with Zammad

Many of our users value the reporting options within Zammad. To round them off, with the release of Zammad 4.0 you can also enjoy new integrations for your third-party reporting tools (such as Grafana or Kibana).

Our free webinar shows you how to get the best possible value from these features. Our experienced coaches are happy to answer all your reporting-related questions.

Duration: approx. 1 hour
Location: remote
Language: German

• Migration: OTRS to Zammad (German)

Just in time for Christmas 2020, OTRS announced that there will be no more security updates for version OTRS 6 (community edition), meaning that the open-source option is no longer supported. As a result, many users are looking for an alternative to OTRS and considering Zammad. If you are among them, come join us for our free webinar where we show you live how to easily migrate all your OTRS data to Zammad.

Duration: approx. 1 hour
Location: remote
Language: German