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All the Latest
News, Updates, and Releases

We're always busy creating new features, fixing security flaws, or improving existing functionalities as part of our releases. Read the latest news and updates below.

2023

Minor Release Zammad 6.2

In the spirit of St. Nicholas Day, we are excited to unveil our present to you: Zammad 6.2! 🌟🎁 This minor release comes bearing several enhancements aimed at elevating the efficiency and security of our helpdesk platform.

6 December 2023 · zammad.com
Minor Release Zammad 6.1

Summer is coming to an end and everyone is returning from vacation. Meanwhile, we have been improving our features and creating new innovations. 🚀 That's why we can now introduce Zammad 6.1. With features such as the Two-Factor Authentication and Enhanced Time Accounting, we're making the autumn even better for you.✨

13 September 2023 · zammad.com
Major Release Zammad 6.0

The wait is over - we are thrilled to introduce Zammad 6.0 with its great array of new features and enhancements. 🥳

Your ideas and feedback have been an immense inspiration to us. Thanks to you and our generous sponsors, we were able to implement many features. 🙏

Zammad 6.0 comes with several eagerly awaited features, including Mobile View, duplicate detection, and the most requested function by the community: MS Teams notifications. We are excited to share all the exciting details about these and other features with you. ⬇️

6 June 2023 · zammad.com
Security Release Zammad 5.4.1

This release note includes a very important security patch. All self-hosted instances should be updated immediately.

Please read on for details:

12 April 2023 · zammad.com
Minor Release Zammad 5.4

It's time for Zammad 5.4 🥳
Here comes a new mode for conditions, an update for all Microsoft Exchange Online users, and more!

14 March 2023 · zammad.com

2022

Security Release Zammad 5.3.1

This release note includes a really important security patch. All self-hosted instances are advised to update immediately.

Please read on for details:

21 December 2022 · zammad.com
Minor Release Zammad 5.3

We have so much to tell you! 5.3 brings new features, bug fixes, and a cool new dark mode 🌑
Also: Important announcements for future Zammad versions!

22 November 2022 · zammad.com
Patch-Level Release Zammad 5.2.3

This release note includes minor bug fixes and the integration of Microsoft 365 email accounts and "admin consent". For all those who work without admin consent, it is not relevant.

Please read on for details:

30 September 2022 · zammad.com
Security Release Zammad 5.2.2

This release note includes the improvement of the asset handling mechanism as well as bug fixes in the permission model. 🔏
Please read on for details:

13 September 2022 · zammad.com
Security Release Zammad 5.2.1

This security patch includes an update to a previous fix as well as the resolution of three new issues that came along with the 5.2 release. 🛡️
Please read on for details:

5 July 2022 · zammad.com
Minor Release Zammad 5.2

Did someone say Release? Just on time for Summer Zammad 5.2 comes with cool new features 😎

21 June 2022 · zammad.com
Security Release Zammad 5.1.1

This release fixes some minor issues regarding the password and forgot-password feature. Self-hosted users are urged to perform an update to 5.1.1 to eliminate this bug. 🛡️
Please read below for details:

20 April 2022 · zammad.com
Minor Release Zammad 5.1

Ah, spring... the time for rebirth and new buds. 🌼 What better season to bring you a brand new version of Zammad? And alas, Zammad 5.1 is here, with exciting new features such as Knowledge Base Permissions, Multiselect, and an import wizard for Kayako. Enjoy!

14 March 2022 · zammad.com

2021

Security Release Zammad 5.0.3

This security release fixes unintended information disclosure during out-of-office replacements. Self-hosted users are urged to perform an update to 5.0.3 to eliminate this bug. 🛡️

7 December 2021 · zammad.com
Security Release Zammad 5.0.2

Heads up to all self-hosted users! ⚡
A critical new issue has been discovered and an update is essential. Please read below for details:

28 October 2021 · zammad.com
Security Release Zammad 5.0.1

Just after delivering you our new major release, Zammad 5.0, we're adding a security release on top. 🚨 It fixes an issue that transpired in the last few days, ensuring that you can use the full scope of the new features without any bumps.

8 October 2021 · zammad.com
Release Zammad 5.0

We've been announcing it for a long time - now it's finally ready: Zammad 5.0 is here! 🥳
Yes, indeed: We're bringing you a new major release only a few months after 4.0. The focus is on one much-desired feature: the core workflows. But let's look at the details. 🔍

5 October 2021 · zammad.com
Release Zammad 4.1

After 4.0 comes... 4.1!
Yes, exactly: it's time for a new release! 🎉
This is a minor one, so the notes are short and sweet. Let's dive right in! 🎈

8 June 2021 · zammad.com
Release Zammad 4.0

Finally, the time has come: Zammad 4.0 is here! 🎉 This time it's a major release.

Look forward to a new Mentions feature, integrations with Grafana and Kibana for really powerful reporting, a more mobile-friendly display of the Zammad interface, and integrations for GitLab and GitHub. 🎈🎈🎈

We have received many requests and suggestions on what else Zammad should be able to do and offer. Some of them have been on hold for quite a long time until we could finally take care of the matter. Often, this was only possible thanks to generous sponsors. So we are all the more proud to present the results to you now. Here we go with the details!

25 March 2021 · zammad.com

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2017

Release Zammad 2.2.0 & 2.1.1

We are pleased to announce the release of Zammad 2.2. On this occasion we would like to draw your attention to new Zammad trainings at the Linuxhotel (in German and English - see public trainings).

6 December 2017 · zammad.com
Release Zammad 2.1.0 & 2.0.1

We are pleased to announce the release of Zammad 2.1.

27 October 2017 · zammad.com
Release Zammad 2.0.0 & 1.5.1

We're happy to announce the next milestone of Zammad, the Zammad 2.0 release. From today on we move back to our monthly release cycle.

Besides the bugfix release of Zammad 1.5.1 we're also releasing the new Zammad 2.0.0 with the following key improvements.

11 September 2017 · zammad.com
Release Zammad 1.5.0, 1.4.1, 1.3.2 & 1.2.3

We're happy to announce the seventh Zammad release as part of our monthly release cycle.

Besides the bugfix releases of Zammad 1.2.3, Zammad 1.3.2 and Zammad 1.4.1 we're also releasing the new Zammad 1.5.0 with the following improvements:

21 April 2017 · zammad.com
Release Zammad 1.4.0, 1.3.1, 1.2.2 & 1.1.4

We're excited to announce the next release of Zammad. Besides the bugfix related releases Zammad 1.1.4, Zammad 1.2.2 & Zammad 1.3.1 today we're also releasing Zammad 1.4.0 with some improvements.

26 March 2017 · zammad.com
Release Zammad 1.3.0, 1.2.1, 1.1.3 & 1.0.4

We're excited to announce the next release of Zammad.

This is also a security release for all previous versions and we strongly encourage you to update your installations immediately (see security advisory).

Besides the bugfix related releases Zammad 1.0.4, Zammad 1.1.3 and Zammad 1.2.1 today we're also releasing Zammad 1.3.0 with the following new features:

15 February 2017 · zammad.com Release Zammad 1.2.0, 1.1.2 & 1.0.3

We are happy to present to you the fourth release of our 4-weekly release cycle. Furthermore, we would like to thank OSB Alliance – Open Source Business Alliance e.V. for our first award, the Open Source Business Award (although Zammad was released just three months ago).

In addition to the bugfix releases Zammad 1.0.3 & Zammad 1.1.2 we are releasing Zammad 1.2.0 today with following new functionalities for download:

16 January 2017 · zammad.com

2016

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