Zammad for IT Managers

Your colleagues just want everything to be simple. But you want more. You look behind the scenes and pay attention to security, interfaces, and how it all fits together. You are the first person to contact when something doesn't work. So it's all the better if it doesn't even get that far. That's why we paid special attention to IT managers when we developed Zammad.

These companies are already convinced:

All in one

The Best IT Helpdesk for Your Support

We make everyday life easier than ever for IT managers. Because we know what matters. Our helpdesk software is the result of years of experience and we are constantly expanding it thanks to the feedback from our users. Zammad works with smart integrations and focuses on security and functionality. Give it a try!

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Simple user administration

LDAP Integration

Zammad's secure LDAP integration makes central user and rights management possible. This allows you to easily assign roles and authorizations.

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Secure linkage


Zammad makes it possible to connect numerous channels, bringing everything together in one place. Thanks to the REST API, this is easy, fast, and secure.

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External Authentication

With Zammad, it is possible to log in through third parties such as social media or Google using OAuth.

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Zammad supports multiple password policies and device logging so you can always work securely.

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Simple and secure login

SSO Login

Zammad has integrated architectures such as SAML or Shibboleth, enabling easy one-click login via single sign-on.

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Encrypted communication

S/MIME Integration

Simply communicate securely: Zammad encrypts and signs your emails thanks to the S/MIME integration. This ensures that communication is always secure and authenticated.

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i-doit Integration

Keep an eye on your data, processes, and systems so that you can always make adjustments and improvements.

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Checkmk Integration

The Checkmk integration provides an overview of your server utilization, loading times, etc. This way, issues are detected in time.

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