Professional Trainings
Anyone who uses Zammad on a daily basis should know all the tricks and possibilities. Gain new insights, get inspired, and discuss your ideas and questions with the other participants. This webinar series work with small groups and brings together people from different companies. The online sessions are specifically tailored for those who are always at the front: the agents and administrators.
🎁 Discover our limited time anniversary offer and save up to 20% in 2023!
On October 19th, Zammad celebrated its 7th birthday! To mark this special occasion, we're offering you a 20% discount in October, 15% in November and 10% in December for all Admin and Agent training sessions.
To take advantage of this offer, simply book your preferred session for October, November or December, and watch the corresponding discounts automatically apply.
This training is aimed at Zammad administrators and teaches you how to confidently use the Zammad toolbox and its basic functions, as well as he diverse configuration options of the system. We prepare you for the administration of the daily Zammad operation.
The workshop duration is 2 x 8 hours on two consecutive days. Our trainers have many years of Zammad experience and can answer all questions during the training.
A Zammad test instance (hosted) will be provided to you during the training for testing purposes and for participating in exercises. Participants will receive work materials and assignments in the form of handouts.
Following the successful completion of the training, a participation confirmation will be issued.
Duration: 2 days of 8 hours each
Location: remote
Price: EUR 890 per person*
This training is intended for technical server administrators in self-hosted operations. The training covers topics such as installation, server configuration, sizing, backup and restore processes, as well as some tricks for database interventions at the server level (Linux and Ruby Console).
The duration is 4 hours. Our trainers have extensive Zammad experience and can address all questions within the scope of the training.
Duration: 4 hours
Location: remote
Price: EUR 250 per person*
This Zammad training is aimed at service and support staff. The goal is to learn how to effectively use all functions in your daily work.
The duration is a one-time 4 hours. Our trainers have many years of experience with Zammad and can answer all your questions during the training.
A Zammad test instance (hosted) will be provided to you during the training for testing purposes and for participating in exercises. Participants will receive work materials and assignments in the form of handouts.
Following the successful completion of the training, a participation confirmation will be issued.
Duration: 4 hours
Location: remote
Price: EUR 250 per person*
*All prices exclude the legal value-added tax.