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Zammad Ticketing System
Is it one of those days? Sticky notes all over and the phone won’t stop ringing? Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – and your customers under your spell!
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Your fast and knowledgeable helpdesk
The Kind of Support
You Want to Experience
Problem? Solved! Zammad helps your team to find the right answers. After all, great customer service makes all the difference: two thirds of all customers have changed providers because of poor support. But your customers are not among them!
Zammad means together
Get Inspired by Our Success Stories
Together we write success stories. Since its launch in 2016, hundreds of companies have already opted for Zammad's ticket system - and no one has regretted it!
Use Cases for a helpdesk software
Would Zammad make sense for my company? How can I put this software to use? Easy: Zammad has plenty of wide-ranging features, offering something for everyone!
News on Open Data,
New Work, and Helpdesk
Always up to Date With the Zammad Blog
What is so great about the Open Source concept? How does a helpdesk work and what are the benefits? What is the idea of New Work all about? Head to the Zammad Blog to find out all of this - and more!