Customer Interface

Illustration of a magnifying glass looking for a person

Zammad's Customer Interface is your personal bulletin. Check it anytime to see live updates on the current edits and the latest status of your tickets. This way you know exactly what's happening!

Don't you just hate it when you send a request to a company and are left to wait? Zammad is different: our helpdesk provides a customer interface where you can track the current status of your ticket(s) at any time.

The interface offers you both a dashboard-style overview of all your tickets and well as the option to open and view a single ticket and all of its replies. You will see all actions so far except for internal notes.

Together we turn your customers into fans.
Start free trial!
All releases and news directly in your inbox.
Subscribe to the newsletter