We’re convinced that Zammad is pretty cool and we won’t make a secret of how it works. No way, José! Zammad is an open-source helpdesk system and the code is available for free forever. Because if you create something great, you should share it. This way, you can easily create your own version of Zammad – whatever you may need it for.
We, too, often looked at the codes of other developers and got ideas, tips, and tricks there. That's why we let others do the same with our own open-source ticketing system - and hope that it helps.
We constantly receive useful feature ideas. Sometimes it's just a hint on small things that we could improve about our open source ticket system. For us, this input is very valuable, as it helps us to make the Zammad helpdesk even better with every release.
Forget Sheldon Cooper’s “Fun with Flags“. The Zammad Community brings you “Fun with Code“! We are proud of our thriving community that shares ideas and participates in the code and the Zammad documentation. Come and join!
