If you use both Zammad and GitHub, it is possible to connect both systems. This creates a data exchange that shows you all relevant information about your issues directly in Zammad, for example:
- the ticket status (Open / Closed)
- the labels of this issue
- who it is assigned to
This gives you a fabulous overview of both systems and makes editing easier. The integration supports both GitHub and GitHub Enterprise, so it doesn't matter which version of GitHub and Zammad you use.
You can find more information in our User Documentation, and details on the setup in our Admin Docs.