INVITATION ONLY

10 Years of Zammad. Build Together. Celebrate Together.

October 19th, 2026 · KAOS, Berlin · 09:00AM - late · 150 Participants

The event will be held primarily in German, with selected sessions in English.

A Decade of Empowering Teams

About the Event

Ten years ago, we launched Zammad with a clear mission: to provide support teams worldwide with a helpdesk solution that is not only built on real experience but is also accessible to everyone. We’ve stayed true to that promise ever since.

This anniversary is not just a look back at where we started, but a look ahead to where we’re going. It’s a celebration of Zammad as a product, as a team, and most importantly, as a community.

Join us and meet the people behind the product, grab a drink, and finally ask all those Zammad questions you’ve been curious about.
Berlin's Exceptional Venue awaits

Location

Set in a unique industrial space in Berlin, KAOS offers the perfect setting for a day that blends inspiring talks, lively exchange, and hands-on experiences.

With its open layout and creative atmosphere, the venue provides room for both focused technical sessions and relaxed, personal interactions.

It is a place that creates space for everything this anniversary event is about: learning from each other, connecting as a community, and celebrating together.

Open in Google Maps
Open Source, Future Tech & Real Talk

Program Preview
We’re planning a day that combines insights into our products with plenty of time for entertainment. Here’s what you can look forward to:
- Keynote & vision from the Zammad leadership
- Product insights & outlook
- Real-world use cases
- Community moments & open exchange
- Interactive sessions & networking formats
- Evening hangout with drinks, games & music
Full agenda coming soon.

WHO IS INVITED

A Room Built Around Contribution

Zammad has never been just a product. From day one, it has been shaped by the people using it, contributing to it, questioning it, and pushing it forward.

Customers: Organisations who trusted Zammad
early and shaped what it is today.
Contributors: Open source contributors who improved
the product, docs, and ecosystem.
Community: Forum regulars and advocates who
keep the community alive every day.
Partners: Implementation and technology
partners who brought Zammad
into new environments.

This event is a celebration of a community that continuously challenges and supports us. Not just what Zammad is, but everyone who made it what it is today.

WHAT TO EXPECT

More Than Just an Event

Real Insights · Real People · Real Connections

Hear directly from the core team

Get insights from CEO and product talks on where Zammad is heading next, no fluff, just real direction.
Learn from real-world use cases

Discover how companies like CUBE Bikes use Zammad in practice, challenges and lessons learned.
Connect beyond Slack and tickets

Meet the people behind usernames, customers, contributors, partners, and the Zammad team.