10 Years of Zammad. Build Together. Celebrate Together.

Ten years ago, we launched Zammad with a clear mission: to provide support teams worldwide with a helpdesk solution that is not only built on real experience but is also accessible to everyone. We’ve stayed true to that promise ever since.

It’s more than a celebration. At the first-ever live Zammad conference, we want to celebrate Zammad as a product, the team behind it, and above all, the community.

Join us and meet the people behind the product, grab a drink, and finally ask all those Zammad questions you’ve been curious about.

Set in a unique industrial space in Berlin, KAOS offers the perfect setting for a day that blends inspiring talks, lively exchange, and hands-on experiences.

With its open layout and creative atmosphere, the venue provides room for both focused technical sessions and relaxed, personal interactions.

It is a place that creates space for everything this anniversary event is about: learning from each other, connecting as a community, and celebrating together.

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We’re planning a day that combines insights into our products with plenty of time for entertainment. Here’s what you can look forward to:

• Keynote & vision from the Zammad leadership
• Product insights & outlook
• Real-world use cases
• Community moments & open exchange
• Interactive sessions & networking formats
• Evening hangout with drinks, games & music

Full agenda coming soon.

Get insights from CEO and product talks on where Zammad is heading next, no fluff, just real direction.

Discover how companies like CUBE Bikes use Zammad in practice, challenges and lessons learned.

Meet the people behind usernames, customers, contributors, partners, and the Zammad team.