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We're excited to announce the next release of Zammad. Furthermore, we would like to thank Thomas-Krenn.AG for our second award the Thomas-Krenn-Award 2017 (although Zammad was released just six months ago).

Besides the bugfix related releases Zammad 1.1.4, Zammad 1.2.2 & Zammad 1.3.1 today we're also releasing Zammad 1.4.0 with the following improvements:

Improvment #1: Inline pictures now also for incoming e-mails

Due to security reasons, inline pictures from incoming e-mails were not displayed so far. Starting with Zammad 1.4 inline pictures which are attached to an e-mail are now shown directly in the message (remote images are still blocked).

email-inline-images

Improvment #2: Ticket attribute selection in admin interface

It was not possible to select extended attributes for SLAs, triggers or postmaster filter. We have improved upon this and now the extended attributes are available for selection.

additional-fields

Improvment #3: REST API / handling of ticket attachments

Ticket attachments supported by the previous API was cumbersome. We have introduced a new resource for administration of attachment. This extension is downwards compatible.

Furthermore, the Ruby API Client and PHP API Client have been extended.


The release also contains many more minor changes and bugfixes (pls refer to the respective change log).

Downloads

Download Zammad 1.4.0

Changelog (2017-03-16)

Sourcecode

Packages

Download Zammad 1.3.1

Changelog (2017-03-16)

Sourcecode

Packages

Download Zammad 1.2.2

Changelog (2017-03-16)

Sourcecode

Packages

Download Zammad 1.1.4

Changelog (2017-03-16)

Sourcecode

Packages

Your Zammad-Team!