Michael Amponsah

Guest Author

Michael Amponsah is an IT generalist with many years of experience in IT systems, cloud infrastructure and automation. He is passionate about integrating open-source tools into operational environments to enhance efficiency and reliability.

Hippo in origami style

Zammad in Auto-Deploy Mode: A Community Guide to CI/CD and Monitoring

Teams managing self-hosted Zammad instances know the pain of manual deployments. It’s a time sink and a high-stakes moment. Yet for many teams, that’s still the reality. In this article, community contributor and IT generalist Michael Amponsah shares how he automated Zammad deployments and built real-time monitoring using GitHub Actions, Docker, Prometheus, and Grafana.
• Community Spotlight
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