Zammad 2.0.0 & 1.5.1

Zammad 2.0.0 & 1.5.1 (Major and Patch Level)

• Key Feature #1: LDAP integration
• Key Feature #2: Absence management assistant
• Key Feature #3: Exchange integration
• Key Feature #4: Role management

A dedicated feature page with screencasts of each key feature is available here features.

A selection of further new functions are:

• Support for RTL languages Hebrew and Persian.
• Third-party authentication for users with Microsoft account and Azure AD (also users of Office 365, so far already Google, Facebook, Twitter etc. via OAuth)
• Support of the well-known text modules (::) in the chat widget for fast answering of standard questions.
• When integrating IMAP mailboxes, it is possible to set in expert mode that e-mails remain on the e-mail server..
• Support for deleting tickets via the admin interface (via automation).
• Individualization of the ticket processing interface by "full quote" of e-mails when answering, use of an extra subject for each article/e-mail or use of the initials for tweets.

Many other improvements can be found in the changelog.

Downloads

Download Zammad 2.0.0

Changelog (2017-09-11)

Source code

• https://ftp.zammad.com/zammad-2.0.0.tar.bz2 (md5:15d031ed99a506a51050899d41d6df35)
• https://ftp.zammad.com/zammad-2.0.0.tar.gz (md5:0ef3e26f048fb9e22ae03daaf2fd54f6)
• https://ftp.zammad.com/zammad-2.0.0.zip (md5:20d7cb2594b2b527a7bd7061d3015ca4)

Packages

• CentOS: https://docs.zammad.org/en/latest/install-centos.html
• Debian: https://docs.zammad.org/en/latest/install-debian.html
• Ubuntu: https://docs.zammad.org/en/latest/install-ubuntu.html
• Docker: https://docs.zammad.org/en/latest/install/docker-compose.html

Download Zammad 1.5.1

Changelog (2017-09-11)

Source code

• https://ftp.zammad.com/zammad-1.5.1.tar.bz2 (md5:7270348e538dffed3a3ac5ba454b798d)
• https://ftp.zammad.com/zammad-1.5.1.tar.gz (md5:d9c0a67653b32024dc6f4ecde66cd307)
• https://ftp.zammad.com/zammad-1.5.1.zip (md5:04e9281d5158092e635bce52eea0ddb1)

Packages

• CentOS: https://docs.zammad.org/en/latest/install-centos.html
• Debian: https://docs.zammad.org/en/latest/install-debian.html
• Ubuntu: https://docs.zammad.org/en/latest/install-ubuntu.html
• Docker: https://docs.zammad.org/en/latest/install/docker-compose.html

Upgrade

Information about upgrading a Zammad installation can be found here:

• From source: https://docs.zammad.org/en/latest/install-update.html#source-update
• With RPM: https://docs.zammad.org/en/latest/install-update.html#update-with-rpm
• With DEB: https://docs.zammad.org/en/latest/install-update.html#update-with-deb

Your Zammad team!