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Today, we’re pleased to announce a brand new release of Zammad!

This is also a Security Release for all previous versions and we recommend updating your installations immediately (relevant Security Advisory).

Now to the release. Besides the bugfix release Zammad 2.8.1 & 2.7.2 we also release the new Zammad 2.9.0 with the following major improvements.

1: 🖼 Attachment Previews

Tired of having to download image attachments just to take a look at them?
Now, Zammad lets you preview attachments directly in the browser!

From now on, when you receive an attachment, a thumbnail will be displayed
beside the filename in the attachment list. Click on the attachment to open a
preview of the image. Click again to download the attachment in full-res.

This saves valuable time for agents and optimizes the workflow.

attachment-preview
attachment-preview-full

2: ⏰ Better Notification Timestamps

Timestamps on notification now include the time zone to minimize confusion
for distributed teams or agents working remotely.

Admins can define an official, system-wide time zone (under Branding ->
Timezone
in the Admin Panel) to be used in notifications for all users. If
you are upgrading from a previous version, the time zone will be set
automatically the first time an administrator logs in.

Downloads

All improvements can be found in the changelog.

Download Zammad 2.9.0

Changelog (2019-02-14)

Source code

Download Zammad 2.8.1

Changelog (2019-02-14)

Source code

Download Zammad 2.7.2

Changelog (2019-02-14)

Source code

Packages

Upgrade

Information about upgrading a Zammad installation can be found here:

Your Zammad team!