Why teams of all sizes choose Zammad for structured, reliable support.
Zammad 2.9.0, 2.8.1 & 2.7.2
· Today, we’re pleased to announce a brand new release of Zammad!
This is also a Security Release for all previous versions and we recommend updating your installations immediately (relevant Security Advisory).
Zammad 2.9.0 (minor), 2.8.1 & 2.7.2 (patch)
Now to the release. Besides the bugfix release Zammad 2.8.1 & 2.7.2 we also release the new Zammad 2.9.0 with the following major improvements.
#1: 🖼 Attachment Previews
Tired of having to download image attachments just to take a look at them?
Now, Zammad lets you preview attachments directly in the browser!
From now on, when you receive an attachment, a thumbnail will be displayed
beside the filename in the attachment list. Click on the attachment to open a
preview of the image. Click again to download the attachment in full-res.
This saves valuable time for agents and optimizes the workflow.
#2: ⏰ Better Notification Timestamps
Timestamps on notification now include the time zone to minimize confusion
for distributed teams or agents working remotely.
Admins can define an official, system-wide time zone (under Branding ->
Timezone in the Admin Panel) to be used in notifications for all users. If
you are upgrading from a previous version, the time zone will be set
automatically the first time an administrator logs in.
Downloads
All improvements can be found in the changelog.
Download Zammad 2.9.0
Changelog (2019-02-14)
Source code
- https://ftp.zammad.com/zammad-2.9.0.tar.bz2 (md5:56e40c047168aae32cbb5341759c689a)
- https://ftp.zammad.com/zammad-2.9.0.tar.gz (md5:08bd2f55770f23ee780a7dbd5c8c4cc8)
- https://ftp.zammad.com/zammad-2.9.0.zip (md5:c7d3b57650cd86df0f59753b21b66f6b)
Download Zammad 2.8.1
Changelog (2019-02-14)
Source code
- https://ftp.zammad.com/zammad-2.8.1.tar.bz2 (md5:207357a79084883e7ebbf8a67ab7bfb4)
- https://ftp.zammad.com/zammad-2.8.1.tar.gz (md5:8ef7256125079670282568828b107b2e)
- https://ftp.zammad.com/zammad-2.8.1.zip (md5:e5b6b9ded3d34e81ac199891c69f0ce7)
Download Zammad 2.7.2
Changelog (2019-02-14)
Source code
- https://ftp.zammad.com/zammad-2.7.2.tar.bz2 (md5:4554db2e37f42e384b4cdb0e84c6008a)
- https://ftp.zammad.com/zammad-2.7.2.tar.gz (md5:90993cac805b3b961ec55a24a935247c)
- https://ftp.zammad.com/zammad-2.7.2.zip (md5:a429e3b55aada1ea34135ff9a86503e2)
Packages
- CentOS: https://docs.zammad.org/en/latest/install-centos.html
- Debian: https://docs.zammad.org/en/latest/install-debian.html
- Ubuntu: https://docs.zammad.org/en/latest/install-ubuntu.html
- Docker-Compose: https://docs.zammad.org/en/latest/install/docker-compose.html
Upgrade
Information about upgrading a Zammad installation can be found here:
- From source: https://docs.zammad.org/en/latest/install-update.html#source-update
- With RPM: https://docs.zammad.org/en/latest/install-update.html#update-with-rpm
- With DEB: https://docs.zammad.org/en/latest/install-update.html#update-with-deb
Your Zammad team!