Today, we’re pleased to announce a brand new release of Zammad!
This is also a Security Release for all previous versions and we recommend updating your installations immediately (relevant Security Advisory).
Now to the release. Besides the bugfix release Zammad 2.8.1 & 2.7.2 we also release the new Zammad 2.9.0 with the following major improvements.
Tired of having to download image attachments just to take a look at them?
Now, Zammad lets you preview attachments directly in the browser!
From now on, when you receive an attachment, a thumbnail will be displayed
beside the filename in the attachment list. Click on the attachment to open a
preview of the image. Click again to download the attachment in full-res.
This saves valuable time for agents and optimizes the workflow.
Timestamps on notification now include the time zone to minimize confusion
for distributed teams or agents working remotely.
Admins can define an official, system-wide time zone (under Branding ->
Timezone in the Admin Panel) to be used in notifications for all users. If
you are upgrading from a previous version, the time zone will be set
automatically the first time an administrator logs in.
All improvements can be found in the changelog.
Information about upgrading a Zammad installation can be found here:
Your Zammad team!