Feature Development & Integration Workshop

Design integrations and extensions that connect Zammad with your systems.

Objective of the workshop

Zammad offers flexible options for extending functionality and connecting with other systems. Integrations can be implemented using webhooks, API calls, or custom extensions, depending on the use case and technical requirements.

In this workshop, specific integration or feature requirements are reviewed together to identify suitable technical approaches. Where standard functionality is not sufficient, options for custom development or feature enhancements within the Zammad standard product are discussed.

The workshop scope, topics, and goals are defined in advance to ensure a focused and efficient session.

What you can expect to gain:

  1. Duration

    According to effort
  2. Location

    On-site/Remote
  3. Price

    Time spent*

*Prices for a remote workshop start at 1,598 EUR net (excl. VAT) for a full 8-hour day. If you prefer an on-site workshop, we offer the same 8-hour format plus travel expenses.

Please note: due to high demand, our consultants are often booked several weeks in advance. We therefore recommend securing your preferred workshop date as early as possible.

Registration

Book your individual workshop directly.

Still questions about the Feature Development & Integration Workshop?

Who is the Feature Development and Integration Workshop for?

This Feature Development and Integration Workshop suits organizations that want to connect Zammad with other tools or add functionality beyond the standard feature set.

Which integration approaches are covered?

The workshop reviews webhook-based integrations, API usage, and custom extensions depending on the use case.

Does development take place during the workshop?

No. The session focuses on clarifying requirements, defining technical approaches, and estimating effort. Development follows separately.

What preparation helps make the workshop effective?

A description of the target system, integration goals, and technical constraints helps keep the session focused.

What is the maximum number of participants for the workshop?

The number of participants depends on your requirements. We tailor the workshop to your team and your specific circumstances.

In which language is the workshop conducted?

Workshops are available in German and English.