Job Overview
General Application

Superstar

Za-What?

Zammad is an open-source helpdesk platform with big ambitions to be the best of its kind. With technical founder Martin Edenhofer at the helm, Zammad empowers teams around the world to provide the kind of next-level customer service that keeps people coming back.

The proof is in the pudding: with 3,000 GitHub stars, 50,000 active installations, and a community with steady, sustainable growth since its inception in 2016, Zammad has built a reputation of rock-solid reliability that our users depend on to ensure success at the frontlines of their business. You can’t buy that kind of trust.

Interested? Read on, and reach out if you’d like to have a hand in shaping the future of Zammad.

Are You A Superstar?

If none of our open positions match your skills, but you still believe you'd be an asset to our company, we want to meet you! Send us a resume/CV and a cover letter explaining what you bring to the table. In addition, you can add a portfolio or reference to spark our curiosity.

What’s in it for you?

Naturally, with any position comes the opportunity to 1) leave your mark on Zammad during a phase of intensive development and growth and 2) help shape our future together.

On top of that:

  • As an agile, open-source company, our team is built around a flat hierarchy that gives you the latitude to pursue your own ideas.
  • You will be part of a close-knit, international team with an uncanny sense of unity.
  • Last but not least, you will enjoy the unbeatable freedom of remote work and flexible hours under management that does everything it can to support you in achieving your best work.

Our Stack

Ruby on Rails
Backend
GraphQL
Backend
TypeScript
Frontend
Vue.js
Frontend
Tailwind CSS
Frontend
SCSS
Frontend
GitLab
Development
Docker
Deployment
Ansible
IT Automation
Mattermost
Team Communication

Ping us

Contact our team and we'll get back you. You can send us your documents if our mutual gut feeling is right.