Learn with Zammad!

Zammad Academy

Want to get started with GitHub, contribute to open source, or create an issue, but don't know how or where to start? Learning something new can be a bit overwhelming especially in the beginning, so we want to support you with the Zammad Academy!

The Zammad Academy will gradually fill up with many educational tutorials. Whether you are a Zammad user or not, beginner or advanced, there is something here for everyone.

Introduction to GitHub

Dusan explains step-by-step, how to get started with GitHub. From creating an account, and setting up your first repository to how to write and publish your first code!

Expert Object Conditions

In this video Dusan shows the expert mode for conditions. This feature allows you to use logic blocks to set specific conditions for your requirements.

Webhooks feature: Automatic notifications in Microsoft Teams about escalating tickets by using webhooks

In this video, Dusan first explains how to connect Microsoft Teams to Zammad by using webooks. He then explains how to receive automatic notifications about escalating tickets in Microsoft Teams.

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