Come to our Global Office. Stay where you feel comfortable.

Once we receive your application, we’ll get back to you promptly. We usually start with a short video call to get to know each other, followed by a more in-depth, role-specific conversation. If it feels like a good fit on both sides, we’ll invite you to a team shadowing day so you can get an authentic sense of how we work together day to day. After that, you’ll hear back from us shortly.

Zammad follows a remote-first approach. All team members work fully remotely. For us, strong collaboration matters more than a fixed location.

Our internal communication primarily takes place in English, as our team is internationally distributed. German is also used depending on the team, project, or role. The required language skills are specified in the respective job posting.

Your onboarding is clearly structured while remaining personal. From day one, you’ll have dedicated points of contact, an introduction to our tools and processes, and enough time to settle in at your own pace. Step by step, you’ll get to know your team, the way we work, and Zammad itself — so you can feel confident and supported early on.

At Zammad, you work on an open-source product that is used worldwide and actively developed. We value trust, ownership, and transparency over rigid hierarchies. Our team is international, remote-first, and collaborates closely — with short decision-making paths and plenty of room for your own ideas.

What matters most to us is sustainable growth, honest feedback, and a work environment where people can feel comfortable, grow, and thrive in the long term.