We are pleased to announce the next milestone in Zammad, the Zammad 3.0 release.
The new main functionality in Zammad 3.0 is the Zammad Knowledge Base.
A dedicated feature page with screenshots of the individual key features can be found here: https://zammad.com/knowledge-base
A selection of further important functions are:
Extensibility through external plugins
A complete REST API including REST API client library for Ruby, PHP, Python and .Net provides flexible extensibility. Important for enterprise customers: Individual extensions do not necessarily have to be made accessible to the general public, as is often the case with open source solutions.
Zammad now supports 30 languages, including the RTL languages Hebrew and Persian.
Zammad enables the integration of users with Microsoft Account and Azure AD or via OAuth2 (e.g. Office 365, Google, Facebook, Twitter etc.).
Further improvements can be found in the changelog.
Information about upgrading a Zammad installation can be found here:
Your Zammad team!