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We are pleased to release Zammad 3.3. This is primarily a Security-Release.

1#: 👮 Focus Security

A lot has happened since Zammad 1.0 (November 2016). With the spread of Zammad, we have entered new spheres, especially in medium-sized companies, corporations and high security environments. As a result, Zammad has been subjected to several security audits (by various organizations) in the last few months.

The results of these carefully conducted audits will be bundled with Zammad version 3.3.0 (or 3.2.1). Thank you for your confidence and the improvements, from which all Zammad users will benefit.

Hosted Zammad: Your instance has already been updated in advance - no action on your part is necessary.

Self hosted Zammad: We recommend you update your installations immediately.

Anbei eine Liste der betreffenden Security Advisories welche in diesem Release adressiert werden.

2#: 🤖 Triggers & automations depending on calendars

Have you always wanted to send different auto-responders within or outside your service hours? This is now possible. Simply add a stored calendar as a condition to the trigger, and the trigger will only be executed during or outside business hours.

trigger-condition-calendar-based

PS: In addition, you can now also mark auto-responders as internal or external (previously only external).

Technical Notes (für self hosted):

Downloads

All improvements can be found in the changelog.

Download Zammad 3.3.0

Changelog (2020-03-03)

Source code

Download Zammad 3.2.1

Changelog (2020-03-03)

Source code

Packages

Upgrade

Information about upgrading a Zammad installation can be found here:

Your Zammad team!