Hey, I'm Jessica and I work at Zammad as a Content & SEO Marketing Manager. But really, I'm more of a marketing all-rounder.
I rarely get mad and often come up with bad puns.
Right now it's a lot of technical content for our next release, but I'm also currently planning some exciting marketing campaigns with various Zammad users, analyzing the performance of current formats, and shaping our brand material. Oh, and I'll be uploading this text to the system later!
I learn something new every day. You see, I don't have a technical background, so I'm thrown in at the deep end all the time. Recently I learned that Webhooks (unfortunately) have nothing to do with pirates!
Strong, sweet black tea and the standup call with colleagues. Always nice to see that others are disheveled in the morning too! ;)
I don't have to take the Berlin subway as often anymore, and when the weather is nice I sometimes sit on the balcony.
But I also miss being around other people. And I have to do a lot more shopping and washing up!
Irony and GIFs.
That's the great thing about Zammad: any company that communicates in any way (internally or externally) can use it and benefit from it. But I think it's urgently needed by government agencies and authorities... but maybe I've just had a particularly bad experience.
When there's no Corona, I visit family or friends and just work from there.
I picked a bright spot and made sure to have enough space for all my work paraphernalia. I'm a bit old-school, so I need pens, a notebook... and somewhere to put my tea cup!
Scuba diving and singing in a choir. The only thing I still fail at is singing underwater...
The exchange with people who have achieved something that I would also like to do someday. For example, writing a book.
Phew... travel more (but always compensate your carbon footprint!) and support NGOs.
And finally, live by the sea! Or just move the entire city of Berlin to the coast - I can afford it!
What I would find really cool would be to see live the stocks of the supermarkets around me. This way I know exactly if my favorite product is sold out and I can save myself a trip. But I think it would be very difficult to implement something like that.
That wouldn't happen to me. I have Zammad!
Two things I've learned:
Change is doable - and good! You can study maths and still become a designer. And: Don't let them keep you down. Far too many bosses have problems with handing over responsibility. Find a boss who pushes you and doesn't hold you back!
I was in a food startup before, where we had regular team lunches and team breakfasts. That was always fun and nicer than my daily oatmeal...
The activity stream. I often discover tickets with interesting titles and check them out. I learn a lot this way!
The laptop is in the "study" and even though I keep trying, the lazy thing just doesn't learn to come when called...
A good comedian. I would then send them to events as a speaker for us and bam - endless keynotes! But as long as we don't have them, we have to keep charming people ourselves.
(By the way - we are always looking for new colleagues. Are you funny and entertaining?)