My rule for new teams: find people smarter than yourself.
Zammad is an open-source helpdesk platform with big ambitions to be the best of its kind. With technical founder Martin Edenhofer at the helm, Zammad empowers teams around the world to provide the kind of next-level customer service that keeps people coming back.
The proof is in the pudding: with 2,000 GitHub stars, 5,000 active installations, and a community with steady, sustainable growth since its inception in 2016, Zammad has built a reputation of rock-solid reliability that our users depend on to ensure success at the frontlines of their business. You can’t buy that kind of trust.
Interested? Read on, and reach out if you’d like to have a hand in shaping the future of Zammad.
In broad strokes, Zammad is an open platform—a business communication hub unifying various communication channels between customers and service staff. To some, it’s a self-hosted, open-source application. To others, it’s a turnkey SaaS product available by subscription at https://zammad.com.
As a system administrator, you will:
In addition to a résumé/CV and cover letter, be sure to include the following:
Naturally, with the position comes the opportunity to 1) leave your mark on Zammad during a phase of intensive development and growth and 2) help shape our future together. On top of that:
Contact our team and we'll get back you. You can send us your documents if our mutual gut feeling is right.