JD

Julia Denisenko

Marketing Manager

“What I like about Zammad is that it encourages participation and creates a sense of community, so that everyone can become part of what Zammad stands for.”

Origame Phoenix
Zammad's Anniversary: seven years and still going strong!
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IaaS, PaaS, SaaS: Here is how cloud computing models differ
Zammad team
Magic of Team Spirit: A Glimpse into the Zammad Team Offsite 2023
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Season's Greetings from Team Zammad
Gerrit Daute Zammad Consultant
Zammad Diary | Gerrit Daute: Workshops, Wizard Wednesdays and Too Many Bones
Paper Airplanes for blog about Customer Data Integration
Maximize Customer Support through Data Integration
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Demystifying AI in Customer Support: Understanding the Potential and Limitations of the Technology
Dusan Vuckovic
Zammad Diary | Dusan Vuckovic: Problem Solving, Stargazing and Side Quests
Ralf Schmid
Zammad Diary | Ralf Schmid: GitHub, Motorcycling and Technology of all Kinds
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The Small World of Emojis and Their Big Impact on Customer Communication
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5 Types of Employees: Building the Perfect Support Team
Digitalization in Schools
Digitalizing Education: 7 Questions for Joshua Martin at Philomath School District
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Best of 2024: Our Most-Read Blog Posts
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Time Accounting in Zammad – 6 Smart Use Cases with Real Added Value
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Using Automatic Language Detection for Better Customer Experience
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How Single Sign-On Protects Your Helpdesk and Saves Your Team Time
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Improving Public Services: How Zammad Powers Government-to-Citizen Communication
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Interview with Klaus Mueller: Seven Questions on Open Source in Munich’s City Administration
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Open Source, Backed by the Experts: 5 Reasons to Choose Hosting & Support from the Software Creator
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Open Source meets Public Sector: Experience Zammad live at the Smart Country Convention
4 Pitfalls That Can Slow Down Your Helpdesk – and How to Avoid Them
Latest Article
Putting Zammad’s AI to the Test: Progress, Challenges, and Insights from the Beta
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