Efficient Corporate Communication without Emails

You've Got Mail! Emails are a crucial part of daily communication in the modern office environment. However, the flood of messages, hastily sent information, and written discussions slow down the workflow and can seriously hinder processes. Important tasks get lost, while demotivation rises in direct proportion to the growing number of unread messages. According to a study by Bitkom e.V., employees receive an average of up to 42 emails per day. One in twelve even has to deal with over 100 emails that overwhelm their inbox without warning. The way information is exchanged needs to change, which often involves significant restructuring and challenges. However, successful examples show that the courage to change is rewarded.

Why it can make sense to say goodbye to email

The higher the volume of emails, the more valuable work time is lost. According to a recent study by Microsoft, employees spend nearly nine hours per week dealing with emails. While the number of answered messages might indicate some level of productivity, it does not necessarily mean progress is being made on the relevant projects. The effort spent on managing emails is irretrievably lost in other areas.

For those who prefer more efficiency and clarity in internal communication, as well as quick access to documents and attachments, saying goodbye to emails brings them closer to transparent project communication.

Modern Alternatives: Efficient Communication with Zammad

Many startups and companies are increasingly turning to alternative communication channels instead of traditional email communication. One example is the use of a ticketing system like Zammad. Integrating such a system can significantly enhance efficiency and save time in project work. Compared to conventional email communication, an email-free solution like Zammad offers the following advantages:

• Improved clarity and organization
• Faster adjustment of task prioritization
• Project participants can view the status at any time

By transitioning from email to a modern ticketing system like Zammad, companies can save time and redirect it towards the further development of their projects. The clear task distribution and smart features support an accelerated workflow, benefiting all employees.

Tackling Challenges: How to Successfully Transition

Every strategy and change begins with the right mindset, which facilitates the shift to new communication methods. Continuity and consistency are essential factors. Even small compromises can disrupt the concept of email-free communication, leading to information being lost across different channels.

By providing training and conducting test runs, you can gradually guide your employees and colleagues toward the new communication approach. Instructions and provided guides offer clear frameworks for action and simplify implementation. It's crucial that employees recognize the personal benefits in their daily work and understand that this new communication method is not just a selfish advantage for the company.

Continuously evaluate the process, adapt workflows to your specific needs, and shape communication based on a modern ticketing system that meets your particular requirements. With the right approach, you can successfully transition from email to an efficient, transparent communication management system.

Best Practice: FISCHER Akkumulatorentechnik

The company FISCHER Akkumulatorentechnik is a prime example of how businesses can operate successfully without relying on emails, instead opting for communication via a ticketing system. In an interview with coach Lars Bobach, CEO Axel Fischer shared that eliminating internal emails significantly boosted productivity.

Axel Fischer also openly discussed the criticism and resistance faced during this transition. Concerns that internal communication would be challenging without emails were widespread. However, the decision to fully commit to the transition to ticketing systems like Zammad proved the skeptics wrong. For companies considering this approach, FISCHER Akkumulatorentechnik’s experience serves as a true source of inspiration.

Summary

Write less, communicate more effectively! By eliminating internal emails from your company, you increase the likelihood of streamlined communication that gets to the point with fewer words. Centralize important attachments, relevant data, or project progress in one location accessible to all employees, bringing together knowledge about statuses and updates in one place.