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Martin Edenhofer

Founder & CEO

"I like about Zammad that it’s a big deal because it's in a market without an elegant and powerful open-source alternative."

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Join the Zammad Support Community

As an open-source project, our smart helpdesk Zammad thrives on the involvement of a vibrant developer community as well as the active participation of its users. Here we show you how you can play a central role in the further development of the project.
Open Source
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Open Source Explained Simply: Free Software and Its Use in a Business Context

Open-source software is still becoming increasingly popular. Here we explain what distinguishing features are, what advantages and disadvantages it entails, and how Open Source can enrich your organization.
Open Source
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5 Strong Reasons to Love Open Source (and 1 Not To)

If you compare the pros and cons of Open Source software development, you will quickly realize that the decision for an individual open-source solution pays off in the long run.
Open Source
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No World Without Open Data - About the Importance of Open Source

The pandemic has taught us many things: among them, the importance of transparent data exchange. On many occasions, Open Source solutions have proven how well transparency, security, and efficiency can be combined. In this post, we take a look at the importance of open data and provide best practice examples for your inspiration.
Open Source

Zammad Diary | Martin Edenhofer: Growth, Remote Work, and MacGyver

He is the inventor of both Zammad and OTRS and the brain that drives our software forward. Martin Edenhofer has made a name for himself in the Open Source community. Meet our Founder and CEO in this interview and catch a rare glimpse behind the scenes.
Behind the Scenes

Open Everything: Can the Concept of a Transparent World Work?

No hurdles, no barriers, no borders. The idea of a free world, where everyone has access to all resources, has always been tempting and extends into all aspects of society. However, it is often dismissed as an unattainable dream. Let's have a look at why this notion seems so impossible?
Open Source
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