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Blog Factory

Zammad Diary | Martin Edenhofer: Growth, Remote Work, and MacGyver

He is the inventor of both Zammad and OTRS and the brain that drives our software forward. Martin Edenhofer has made a name for himself in the Open Source community. Meet our Founder and CEO in this interview and catch a rare glimpse behind the scenes.
Behind the Scenes
Polygon Portrait of Mustafa Tongul without background

Zammad Diary | Mustafa Tongul: Dancing, Gaming, and the Godfather

Have you ever reached out to Zammad Support? If yes, chances are that you spoke to our team member Mustafa. We've asked him a few questions about life as a Support Agent, the pros and cons of working remotely, and the things he enjoys besides work. His answers are both surprising and insightful.
Behind the Scenes
Polygon portrait of Thorsten Eckel, CTO at Zammad

Zammad Diary | Thorsten Eckel: Super Mario, Drunken Easter Bunnies and the True North

Thorsten is our CTO and has been with Zammad since the beginning of time. We've asked him a few questions about his job, his routine, and what he likes most about working for Zammad. Check out this interview for a glimpse behind the scenes and to learn what truly makes a techie's heart beat faster.
Behind the Scenes
Polygon-style portrait of Jessica Traupe

Zammad Diary | Jessica Traupe: Puns, Black Tea, and Scuba Diving

Jess complements the great work of the development team with her creative ideas. In addition to the website content and social media channels, she also maintains SEO and PR. In the Zammad diary, she talks about life in a remote job and tells us what it's like to be a non-techy person in a software company.
Behind the Scenes

Zammad Diary: Johanna, Head of Sales & Support

Johanna is known for her positivity and enjoys interacting with customers and colleagues. In our Zammad diary, she tells us more about her role and her daily work routine in the permanent home office.
Behind the Scenes

2020 in Review: Zammad's Top Achievements as an Open-Source Startup

2020 was an extremely successful year for us - despite the Corona pandemic. Grateful and full of excitement for the future, we use the end of the year as an occasion to look back.
Behind the Scenes

Zammad Website Redesign Story: Grow up and Stay Playful

In the four years since its foundation, Zammad GmbH has grown by around 85% - but that's no reason to stand still. We think thought it was time for a website redesign! Read below how the new Zammad website was created - and what was important to us.
Behind the Scenes
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