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The Zammad Tool Stack: Open Source All the Way!

Zammad supports the Open Source Philosophy – and, as a result, relies mostly on free tools. Find out why we’d recommend the same to you, and which tools tips we have.
Behind the Scenes

Zammad Diary | Mantas Masalskis: On Routines, Cycling, and Hunting the Mammoth

Meet Mantas, our colleague from Lithuania who has been an essential part of the Zammad developer team for a few years now. He's the Master of Fixing Bugs, unofficially in charge of Secret Santa, and always up for a laugh. Find out more about his life and work at Zammad in his interview!
Behind the Scenes

Zammad Diary | Martin Edenhofer: Growth, Remote Work, and MacGyver

He is the inventor of both Zammad and OTRS and the brain that drives our software forward. Martin Edenhofer has made a name for himself in the Open Source community. Meet our Founder and CEO in this interview and catch a rare glimpse behind the scenes.
Behind the Scenes
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Zammad Diary | Mustafa Tongul: Dancing, Gaming, and the Godfather

Have you ever reached out to Zammad Support? If yes, chances are that you spoke to our team member Mustafa. We've asked him a few questions about life as a Support Agent, the pros and cons of working remotely, and the things he enjoys besides work. His answers are both surprising and insightful.
Behind the Scenes
Polygon portrait of Thorsten Eckel, CTO at Zammad

Zammad Diary | Thorsten Eckel: Super Mario, Drunken Easter Bunnies and the True North

Thorsten is our CTO and has been with Zammad since the beginning of time. We've asked him a few questions about his job, his routine, and what he likes most about working for Zammad. Check out this interview for a glimpse behind the scenes and to learn what truly makes a techie's heart beat faster.
Behind the Scenes
Polygon-style portrait of Jessica Traupe

Zammad Diary | Jessica Traupe: Puns, Black Tea, and Scuba Diving

Jess complements the great work of the development team with her creative ideas. In addition to the website content and social media channels, she also maintains SEO and PR. In the Zammad diary, she talks about life in a remote job and tells us what it's like to be a non-techy person in a software company.
Behind the Scenes

Zammad Diary: Johanna, Head of Sales & Support

Johanna is known for her positivity and enjoys interacting with customers and colleagues. In our Zammad diary, she tells us more about her role and her daily work routine in the permanent home office.
Behind the Scenes

2020 in Review: Zammad's Top Achievements as an Open-Source Startup

2020 was an extremely successful year for us - despite the Corona pandemic. Grateful and full of excitement for the future, we use the end of the year as an occasion to look back at our top achievements.
Behind the Scenes

Zammad Website Redesign Story: Grow up and Stay Playful

In the four years since its foundation, Zammad GmbH has grown by around 85% - but that's no reason to stand still. We think that it is time for a website redesign! Read the story of how the new Zammad website was created - and what was important to us.
Behind the Scenes
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